Shipping policy

Welcome to Xtenshion Crafts. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

Business Information

Business Name: Xtenshion Crafts

Website: xtenshioncrafts.com

Contact Email: xtenshioncrafts@gmail.com

Eligibility

By using this website, you confirm that:

• You are at least 18 years of age, or

• You are using the website under the supervision of a parent or legal guardian.

Products & Services

• Xtenshion Crafts offers wooden wall shelves, key holders, organizers, and home décor products.

• Product images are for illustration. Minor variations in color, finish, or texture may occur because of lighting or the handcrafted nature of our products.

• Product availability and prices may change without prior notice.

Pricing & Payments

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.

• Payments are processed securely through third-party payment gateways.

• Xtenshion Crafts is not responsible for payment failures caused by banks or payment gateways.

Order Acceptance & Cancellation

• Order confirmation does not guarantee acceptance of your order.

• We reserve the right to cancel any order because of:

– Incorrect pricing or product information

– Stock unavailability

– Suspected fraud or misuse

Refunds, where applicable, are processed as per our Refund & Return Policy.

Shipping & Delivery

• Delivery timelines are estimates and may vary by location, logistics, or unforeseen circumstances.

• Xtenshion Crafts is not liable for delays caused by courier partners, natural events, or government restrictions.

Please see our shipping policy for full details.

Returns, Refunds & Replacements

All return, refund, and replacement requests are handled strictly according to our Refund & Return Policy, available on the website.

User Responsibilities

By using this website, you agree:

• Not to misuse the website or attempt to harm it or its content.

• Not to provide false or misleading information.

• Not to engage in illegal or unauthorized activities.

Intellectual Property Rights

• All content on this website, including logos, text, images, graphics, and designs, is the property of Xtenshion Crafts.

• Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

Xtenshion Crafts is not liable for:

• Any indirect, incidental, or consequential damages

• Loss arising from use of, or inability to use, the website

• Interruptions in third-party services

Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal data.

Governing Law & Jurisdiction

These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes are subject to the jurisdiction of Indian courts only.